Shipping is free WORLDWIDE.

NOTED: Our delivery will take 3-10 business days. Although we ship your order and provide the tracking number within 48 hour, it is the shipping carriers and the government who will decide when to deliver your order. 

Returns & Refunds Policy

Overview

Our goal is your complete satisfaction. If you are not happy with your order, you may return eligible items under the conditions below.

This policy complies with applicable consumer protection laws, including the EU right of withdrawal for customers in the European Union.

EU Customers – Right of Withdrawal (14 Days)

If your delivery address is in the European Union, you have the legal right to cancel or return your order within 14 days of receiving your goods, without giving any reason.

How to exercise your right:

• You must notify us of your decision to cancel your order within 14 days of receiving the item.
• After notifying us, you must return the item within 14 days.

You can contact us via email to initiate a return.

Condition of Returned Items

To be eligible for a return:

• Items must be unused and in their original condition
• Items must be returned in original packaging (if applicable)

We reserve the right to reduce refunds if the returned item shows signs of use beyond what is necessary to inspect it.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Refunds

• Once we receive your returned item (or proof of return shipment), we will inspect it.
• Approved refunds will be processed within 14 days.
• Refunds will be issued to your original payment method.

Non-EU Customers

Customers outside the European Union may return items according to the same general conditions listed above, unless local consumer laws provide stronger rights.

Shipping Information

• We offer free worldwide shipping on all orders.
• Orders are typically processed and shipped within 24–48 hours.
• Delivery times vary by destination and typically range from 3–10 business days, depending on the carrier and customs processing.

Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays or carrier disruptions.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.